maintaining and enhancing our current and future brand voice.
Responsibilities:
Our differences make us stronger. Every voice counts. Every voice matters. Every team needs individuals QOS, NAT, Port Forwards) across multiple sites Voice technologies such as VoIP, SIP, and unified communications and overall performance of regional network and voice technology systems Evaluate and ensure processing Manage all licensing exposure within the networking, voice, and perimeter infrastructure. Architect, implement
driving service excellence, and acting as the voice of the customer in all decision-making processes catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints
driving service excellence, and acting as the voice of the customer in all decision-making processes catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints
driving service excellence, and acting as the voice of the customer in all decision-making processes along with CX frameworks and SOPs.
experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent
experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent
systems, data communication systems, voice communication systems, voice and data switching systems, radio
• Experience in maintaining routers, switches, voice gateways inclusive of PBX and firewalls TECHNICAL boundaries • To design, implement and troubleshoot large voice related product and service solutions in internal
technologies (ex: Switching, Routing, Wireless and Voice). Excellent problem-solving skills and keen ability troubleshooting problems as required on the LAN, Wireless, Voice and WAN networks. Create and maintain dashboards technologies (ex: Switching, Routing, Wireless and Voice). Excellent problem-solving skills and keen ability troubleshooting problems as required on the LAN, Wireless, Voice and WAN networks. Create and maintain dashboards