candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
updating customers Dealing with airlines / bookings Rate negotiations with airlines and local transporters Understanding
updating customers Dealing with airlines / bookings Rate negotiations with airlines and local transporters Understanding
minimum of 5 years of sales experience in the airline, hospitality, rental, or travel industries, excellent Corporate experience Min 5 years sales experience in airline, hospitality, rental, or travel industries. Valid
looking for Collection agents to join our team to call Businesses & Customers on behalf of a client First party /3 rd party collections, Rep will be calling on behalf of the creditor as opposed to the collection Matric/ NQF LEVEL 4 Preferably 6-12 months USA call centre experience. For 1 st party collections, it will
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
Maintenance, Project work and Emergency call outs on Various Data Centre Facilities. Only Candidates with the Conditioning Systems This position is for Data Centre type facilities and will reqiuire long distance