Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The experience and the overall success of the support team. Lead a team Monitor performance Quality assurance Workflow
in-bound and customer relations call centre experience to join their team. Must be fluent in English and Ability to work both independently as well as in a team Excellent organisational skills and professional
scouting for enthusiastic individuals to join our team. We offer a basic salary, however an individuals Contributing to and driving sales by effectively calling clients Responsible for processing all correct correct information onto final sales Adhering to sales team standards checklist skills Posses exemplary costumer communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
DBN002902-CR-2 Call Centre Agents - International Campaign Our client is looking for Call Centre agents willing
Our client is looking for call centre agents willing to work an international campaign. Candidates must
leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
Ensure ALL calls are answered according to Contact Centre standards Job Requirements Contact Centre experience experience Bilingual (must be able to speak Afrikaans) Team work Client orientation Communication skills Planning & Organising Skills Salary R9000 pm The post Call Centre Agent appeared first on freerecruit.co.za .
scouting for enthusiastic individuals to join our team. We offer a basic salary, however an individuals Contributing to and driving sales by effectively calling clients Responsible for processing all correct correct information onto final sales Adhering to sales team standards checklist skills Posses exemplary costumer 4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre