file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
purpose is to increase label sales in the branch. Calling existing, lost and new customers for orders, 3-5 3-5 hours per day using the “daily customer call report”. Scrutinize Label Boards daily and focus on customers confirm delivery due date. Update the “Daily customer call report” daily so that the current information on
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling
QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling QUALIFICATIONS 2 year of hands-on experience in WFM in a call center inbound voice process 1 year of Scheduling
business potential. Setting up medium & short term call plans to ensure effective management of customers focus on developing new OEM business. Executing your call plan ensuring existing customers are actively serviced sales budgets are met. Carrying out after hour on call duties in terms of the Division's 24-hour service recommendation & selection of equipment Carrying out on-call duties in respect of afterhours back up & breakdowns Administration Preparation & submission of call plans and call reports. Maintenance of your customer data
business potential. Setting up medium & short term call plans to ensure effective management of customers focus on developing new OEM business. Executing your call plan ensuring existing customers are actively serviced sales budgets are met. Carrying out after hour on call duties in terms of the Division's 24-hour service recommendation & selection of equipment Carrying out on-call duties in respect of afterhours back up & breakdowns Administration Preparation & submission of call plans and call reports. Maintenance of your customer data
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry
Answering phone calls and calling customers Answer and direct incoming phone calls. Perform data entry