and professional manner Providing an "ultimate" service experience to both internal and external customers both written and verbal Passionate about customer service Have good interpersonal skills Accuracy and attention Expectations - Consistently delivers exceptional customer service Planning & Organising - Uses a structured approach Department is committed to providing top-notch services that go beyond the ordinary. JOB DESCRIPTION Responsibilities: and professional manner Providing an "ultimate" service experience to both internal and external customers
should have at least 1 year of POST-Community Service dental practice experience, hold a Baccalaureus ence: At least 1 year post-community Service dental practice experience
large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their to be authorized to the service provider, and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement Claims
large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their to be authorized to the service provider, and the correct appointment of service providers to the claims and communicate with the appropriate specialist service providers to engage on each claim, such as engineers relationships with: Finance Division to improve on service delivery issues regarding payment authorizations Manager, to ensure that service providers strictly adhere to the current service level agreement Claims
Medical Schemes, has been providing healthcare services to South Africans for years. They are currently business continuity management within the financial services industry.
Functions:services industry.
applications are
completed correctly) servicing and any other requirements;
new business and/or client servicing;
the client;
continuity
landscape. • Manage service across platforms, multiple channels and services to ensure service availability experience in managing operations • Financial Services experience is an advantage Knowledge and Skills tools and processes • Strong knowledge of IT service management and ITIL practices • Technical background
reports on the systems
Customer Service Management
Customer KPA: Ensure excellent customer service on cash sales.
Operational KPA: KPA: Oversee all warehouse processes and maintain service standards.
Learn & Grow KPA:
Business acumen.
Customer service.
Transport and dispatch SOPs.