Office admins Safety representatives Receptionists Ticket sellers General workers REQUIREMENTS Valid driver’s receptionist position, Grade 10-12 or equivalent for ticket seller and general worker position and 2years as
Plan tickets for teams every day (project management) Manage numerous teams and track daily tickets Manage Oversee that teams have completed summaries Close tickets Vehicle management (rentals, inspections etc.)
on existing and outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing Managing all teams breaching tickets and escalate accordingly • Continuously update calls logged during the
Key responsibilities include:
/>Prepare and produce an accurate NAV to ensure Checkers or Supervisor discover no errors on work reviewed
accurate payment instructions and provide them to checker for authorization in a timely manner
Check
pick ticket and delivery note.
successful go-lives.
- Following up on incident tickets to achieve long-term improvement.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations
/>
successful go-lives.
- Following up on incident tickets to achieve long-term improvements.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations
Respond to user software or hardware queries via ticketing system, email or phone Troubleshooting and resolve resolve (or escalate) issue Update the ticketing system, ensuring the call has been logged and all notes