resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing resolution Answer, transfer and execute switchboard calls correctly in a timeous and professional manner Providing
procedures (SOPs).
Ensure completion of call-out sheets and daily duties at the highest standard
and inventory etc.
and overtime to support security and maintenance call-outs (the unit operates seven days per week)
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical