programs (e.g. MS Teams, Zoom etc.).
Purpose
Coordinate customer activities within the applicable portfolio in an efficient and cost
focusing on customer satisfaction.
Key Performance Areas:
• Customer Service Coordination
customers, and company supply chain to fill all internal and external customer orders applicable
distribution of all customer orders placed & follow up on any back orders.
o Generate customer quotes, sales
invoices and credit notes.
o Handling of customer queries and complaints, should they arise with
As a customer service consultant, you will be acting as the front line of support for customers for both and in store and ensure customers are satisfied with the products, services, and features. Reception: filing, photocopying, transcribing, and faxing. Customer Service: Maintaining a positive, empathetic, and professional professional attitude toward customers at all times Responding promptly to customer inquiries Meeting daily to queries and complaints Communicating with customers through various channels, managing both emails
Responsibilities:
ss bookings and send booking confirmation to customers
Financial Advisors and sales executives. To provide service excellence in daily tasks when assisting colleagues information and advice to serve as the link between the insurer and the Broker / Account Executive. Supporting Sale and to ensure that our clients experience service excellence. Schedule and prioritize the workload
Medical Aid Administration & Servicing:
respond to the customers’ needs with helpful solutions, delivering a high-quality service
and invoices as well as having to liaise with customers and internal staff to ensure that orders and deliveries capturing invoices and orders and having liaised with customers is essential for the role. Previous experience company is happy to look at any internal sales/customer services experience working within any industry. Previous candidate will be responsible for: Liaising with customers telephonically with regards to their chemical closely with sales staff and management regarding customer queries and deliveries of product. Liaising with
client is a leading provider of vascular care services, specializing in the treatment of venous.
insufficiency seeking dedicated individuals to join our team as Customer Care
Representatives. If you possess excellent
Position Overview:
As a Customer Care Representative, you will play a crucial role primary
responsibility will be to ensure exceptional customer service through effective communication, technical
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure time. Telephonic orders must be checked with the customer on the line to ensure the account number and order Manage the day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner working as a team effort to maintain high levels of service. Support the management structure and carry out and aid internal and external Customers with queries. Strong Customer facing skills, including clear