a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role
a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role
experience.
Skills
As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth. Minimum of 2 years Call Centre experience. Familiarity with insurance as yo
12) Minimum 12 months telesales experience within an outbound call centre environment Solid understanding
12) Minimum 12 months telesales experience within an outbound call centre environment Solid understanding
will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other
Main Purpose of Position:
Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and tra
Minimum Experience: 10 years of experience in technology, contact/call centres, grant management, or related