effectively address customer issues while also being on call to handle escalated matters. Your responsibilities
and overtime to support security and maintenance call-outs (the unit operates seven days per week) Main
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical
and overtime to support security and maintenance call-outs (the unit operates seven days per week)
environment. · 4 years' experience in participating in on-call rotations, and providing after-hours support in
remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs: