To schedule technicians' service calls and manage their bookings, invoice clients and manage and control weekly, and monthly planning and scheduling of service calls. Route planning of Technicians. Assist with obtain approval for quotations. Invoice clients for services rendered. Daily, weekly, and monthly reports. beneficial, Minimum 5 Years relevant experience, Client Service Experience, Planning and Scheduling Experience
M-KOPA Customer Service - Team Coach
Â
The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND
department in general and specifically the work area, clean, tidy and safe Ensure effective and economic use
department in general and specifically the work area, clean, tidy and safe Ensure effective and economic use
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Â
customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
with good customer service in all aspect of administration and delivery of service. 2) Account Development: value, provide support and excellent customer service, in order to grow existing accounts. KEY RESPONSIBILITIES: Oversee relationship with service providers and partners and ensure all the services are delivered properly years progressive experience within a professional services business, including the demonstrated ability to documented successful track record in selling high end services & solutions in the relevant industry. OTHER
an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class shopping command of the English language Basic customer service Willing and able to work retail hours The post
an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class shopping command of the English language Basic customer service Willing and able to work retail hours The post
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through advise customers in selecting the best products and services that meet their needs. To drive and maximise sales consistently met. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard stock management procedures Knowledge of customer service excellence Knowledge of beauty and skincare products