Call Centre Quality Coach Jobs in Western Cape - Page 4
- Cape Town Region (473)
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- Last 7 days (319)
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Cape Town City Centre: Junior Raf Litigation Secretary
Freerecruit
Kloof Street
Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY Minimum Requirements: -Presentable and professional REQUIREMENTS WILL BE DELETED. The post Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY appeared first
share this job on whatsappTeam Leader Cape Town
CareerboxCape Town Region
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed regular quality assurance checks of call and ensure processes and procedures are adhered to. Coach Agents experience work problems providing appropriate coaching, direction and resolution Respond appropriately Provide statistical and performance feedback and coaching to each team member as prescribed by the operating
Executive Cape Town
ExlCape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Executives|sa Cape Town C40
ExlCape Town Region
inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
Technical Facilities Manager Western Cape
Lca RecruitmentWestern Cape
environment or equivalent knowledge or skill Call Centre, Data Centre, IT Environment (related to the technical statutory and the client standards. Quality: Understanding of quality as an organisation wide activity and
Field Manager Nationwide
Phuthukisa Training Solutions LtdSouth Africa
R 15 500,00 - R 17 500,00 coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets least once a week (per SR) Coach all Sales Representaives as per the coaching module and evaluate their to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler
Assistant Manager Cape Town
ExlCape Town Region
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency -Providing motivation, coaching and feedback to team members to enable them to ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency -Providing motivation, coaching and feedback to team members to enable them to
Assistant Manager _sa_cape_town_c76
ExlCape Town Region
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency -Providing motivation, coaching and feedback to team members to enable them to ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency -Providing motivation, coaching and feedback to team members to enable them to
Team Manager Bloemfontein
Santam Insurance - Head OfficeSouth Africa
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) customer experience. Inspires, leads, engages, coaches, develops and motivates a team of dynamic and successful performance in the contact centre through the achievement of agreed quality assessment ratios and turn-around
Junior Electrical Engineer Western Cape
Executech Search And SelectionWestern Cape
Reference: PTA010215-HDJ-1 Calling all Junior Electrical Engineers Accelerate your career the right way specialising in Electrical Building Services and Data Centres is inviting Junior Engineers to take up opportunities and project management within Low Voltage, Data Centres and Commercial Building projects. Minimum Requirements positions visit our website www.executech.co.za or Call us on 011 442 0644 and quote this advert. Please
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