analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Job advertisement: Managers – Key West Shopping Centre and Clearwater Mall Are you a dynamic and passionate team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over a purpose The post Managers – Key West Shopping Centre and Clearwater Mall appeared first on freerecruit
Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY Minimum Requirements: -Presentable and professional REQUIREMENTS WILL BE DELETED. The post Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY appeared first
Job Description Work for a prestigious airline brand on various work streams
Assistance to passengers languages
Workon airline reservations systems & handle voice calls in English & German service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to