airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Professional PA, Administrator, City Centre, Cape Town. Company Name: kli recruitment. Cape Town (Southern
Steel Sales, Service & Distribution Service Centre in PINETOWN (KZN) Must have some above average
with international clients to build your cold calling and outbound sales techniques and further your be an energetic individual with previous Outbound call center experience on a UK utilities campaign. We sales commission structure Job Description Cold call potential clients to sell gas and electricity products develop customer details on all systems Escalate calls to the relevant departments where necessary Qualifications months’ outbound sales experience in an outbound call center environment Candidates must have strong social
Hospitality Sales Representative needed. Duties: Calling on Chefs, Catering Managers and Hotel Managers communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new
Hospitality Sales Representative needed. Duties: Calling on Chefs, Catering Managers and Hotel Managers communication skills ● Own Car and driver’s Licence ● Calling on our existing customer base and searching new