skills. Enjoy sales and provides excellent customer service. Market Related
client is a dynamic and innovative leader in the IT services industry and is currently seeking a Dev Ops Support Monitoring and Incident Management - Monitor backend services, particularly servers, application infrastructure processes. - Ability to troubleshoot API-driven services by checking server logs and third-party APIs. to reduce the occurrence of errors and improve customer experience. - Regularly assess infrastructure minimize errors. Customer Requirements and Project Management - Understand customer requirements and
directly with tech and business to come up with customer focused solutions.
directly with tech and business to come up with customer focused solutions. With our flexible ways of working characteristics of target customers. Rigorously analyse business and customer needs alongside potential Background and experience required: Some financial services or similar experience. NQF Level 6. Degree in design discipline such as product, industrial, service, interaction, digital or visual design or equivalent Beneficial Skills (Desired Skills): Some financial services or similar experience. NQF Level 6. Package &
Risk), preferably in the technology or financial services industry.
Refunds
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
15%
management of operational processes and contracts/service
Develop and maintain procedures which relate
of vehicles to achieve delivery targets as per customer requirements.
Vehicle downtime is monitored
policy and customer requirements
Tyre management system
Effective customer relationship />Audit the quality of service provided through personal interaction with the customer on an ongoing basis skills
Relevant written and verbal contracts / service level agreements
Knowledge of recruitment
the financial services sector with a well-established footprint, requires the services of highly skilled and document the Customer Requirements through a thorough analysis of the customer vision, strategy, process document, validate, and translate the Customer Requirements into the Product Requirement Specification verify alignment with the Product Requirements and Customer Requirements.
continuous customer feedback throughout the order/enquiry process and be the liaison between customers and internal internal structures.of customer orders and enquiries efficiently by ensuring that correct products are