Call Centre Quality Assessor Jobs in South Africa - Page 2

Call Centre Agent (temp) Market Related

 Ambledown Financial Services

South Africa

We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows

 share this job on whatsapp

Call Centre Agent (month-to-month Contract)

Pretoria West

Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.

 share this job on whatsapp

Trainer And Assessor Mbombela, Mpumalanga Province

 Zakheni Ict Ltd

South Africa

required Documentation confirming registration as an Assessor To apply: Log on to https://www.t-lms.com . Click link. Enter the code : 17429 Select the Job option called : Trainer - System Dev 48872. Proceed to complete or transcripts and proof of registration as an Assessor. When asked upload a copy of your zipped RSA ID training delivery experience. Be accredited as an Assessor with the MICT SETA for 48872 National Certificate

 share this job on whatsapp

Call Centre Agent- Claremont- Contract Position R40 Per Hour

 Quest Staffing Solutions

Claremont

 R40 per hour

We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to

 share this job on whatsapp

Quality Intern NEW

Middelburg

 Market related

procedures to ensure quality and safety standards are met

Call Coordinator Midrand NEW

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

 share this job on whatsapp

Quality Control Agent Centurion

 Smartops Ltd

South Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer

 share this job on whatsapp

Junior Quality Assurance/quality Control Agent Market Related

 Smartops Ltd

South Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer

 share this job on whatsapp

Network Operations Centre Manager Johannesburg

 Apmc

Johannesburg

applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations

 share this job on whatsapp

Quality Wholesale And Retail Operations Supervision Nqf4 R3600

 African Recruitment

South Africa

 R3600

Purpose- By participating, candidates will not only obtain a valuable Wholesale and Retail certificate but also gain invaluable work experience. It's a fantastic opportunity for them to enhance their skills and unlock their full potential. Duration- 12 months Must be able to commit for 1 year and fu

 share this job on whatsapp