Anglo American Call Centre Jobs in Johannesburg - Page 4

Marketing Manager Sandton

 Catch Recruit

Sandton

optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous

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Electrical Engineer Sandton

 Headhunters

Sandton

company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent

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Manager Data Fourways

 Asie Personnel

Fourways

is currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible responsible for achieving the Open Access Data Centre sales target by generating new sales and growing collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft packages

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Help Desk Support Randburg

 Humankind Group

Randburg

experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers

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Retail Portfolio Manager Sandton

 Susan Burger & Associates

Sandton

long term profitability of properties / shopping centres under management through revamps and/or expansions throughout the year as necessary. Assistance to Centre Management teams with space planning and estimating long term profitability of properties / shopping centres under management through revamps and/or expansions throughout the year as necessary. Assistance to Centre Management teams with space planning and estimating

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Financial Manager Johannesburg

 Bidvest Catering Services

South Africa

submission of monthly financial results to Support Centre within in the set deadlines. Balance Sheet recons timeously submission of annual budget to Support Centre. Ensuring the Region's financial results forecast and timeously submission of forecasts to Support Centre. Ensuring proper stock management at units. Ensuring submission of daily financial reporting to Support Centre. Follow up immediately on areas of concern for timeously submission of monthly payroll to Support Centre. Handle insurance claims for the region where applicable

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Servicing Administrator Midrand

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

Midrand

Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the

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Servicing Administrator

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

Midrand

Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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