currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you. Requirements: Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful making outbound calls to obtain new customer business as well as service existing customers. To provide proactive proactive customer support, inform them about new products or services, and collect feedback for a database years working experience in an outbound contact center. Grade 12 minimum requirement. Previous sales track Excellent customer service MS Office Package Desired Work Experience: 5 to 10 years Cold calling: 2 years
NWI001851-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric leader exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: across all business units. Develop comprehensive customer journeys and micro-journeys catalogue, along with
NWI001851-HSM-1 Calling all Customer Experience Seasoned professionals to apply Are you a customer-centric leader exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial will be responsible for shaping and executing the customer experience strategy, ensuring seamless interactions service excellence, and acting as the voice of the customer in all decision-making processes. Key Responsibilities: across all business units. Develop comprehensive customer journeys and micro-journeys catalogue, along with
Outbound call center agent - Roodepoort - West Rand This person will do all customer service calls (both (both sales and services) Handle customer queries and complaints Contact all leads, pre-qualify potential start immediately Position based on the Westrand Call centre experience Hours Monday to Friday 07:30 to
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful making outbound calls to obtain new customer business as well as service existing customers. To provide proactive proactive customer support, inform them about new products or services, and collect feedback for a database years working experience in an outbound contact center. Grade 12 minimum requirement. Previous sales track Excellent customer service MS Office Package Desired Work Experience: 5 to 10 years Cold calling: 2 years
currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you. Requirements: Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class controls to ensure that CLO's meet and sustain agreed customer service, productivity and other targets through required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Shift work is mandatory Fraud Detection Servicing customers by answering product and service questions and changes on customers' account when needed Handling complaints Handling inbound and outbound calls Adhering Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within a 50km radius shifts to accomodate for international hours 1 year Customer Service experience (desired but not mandatory)
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Shift work is mandatory Fraud Detection Servicing customers by answering product and service questions and changes on customers' account when needed Handling complaints Handling inbound and outbound calls Adhering Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within a 50km radius shifts to accomodate for international hours 1 year Customer Service experience (desired but not mandatory)