My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
is to perform all tasks associated with the contact centre, from call management to response reaction assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each Obtaining and updating Driver, Supplier and Mechanic contact details • General administration and filing • Accurate • Logistics background an advantage • Response centre background an advantage • Excel experience should • Logistics background an advantage • Response centre background an advantage • Excel experience should
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months, to
Management or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years years in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
Management or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years years in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
claims Asset management ABSA monthly reporting and communication Drafting ABSA “Drawdown” documents All
claims Asset management ABSA monthly reporting and communication Drafting ABSA “Drawdown” documents All
Sales professional specialising in cloud-based contact centre solutions, hosted on platforms in the cloud and the specific advantages of deploying contact centres in the cloud. - AWS Knowledge: Acquire a high-level understanding of AWS services relevant to contact centres, such as Amazon Connect and the broader AWS and identify market trends and demands in the contact centre industry. Understand how shifts towards cloud relationships in the competitive space of cloud-based contact centre solutions Rneg
and training will be done within our Client Contact Centre for all successful candidates. The successful their probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly