skilled Data Analysts with experience in financial services, consulting or big corporate environments. If
skilled Data Analysts with experience in financial services, consulting or big corporate environments. If
support activities to identify gaps in customer service/communication skills/product process knowledge
to team members o Collaborate with 3 rd party service providers for operational, technical and functional
Partner with the respective CoCs and Local HR Services team to drive development of the function and
goals Knowledge, Skills, and Attributes Customer service orientated Excellent negotiation skill Excellent
repository systems i.e.: AzureRrepos. Testing of Services using automation tools such as Rest Assured (&
understood at all times. 2.7 Coaches team on customer service through discussion of the root cause of complaints
business-to-business Telco, ICT, Software or Professional Services organisation would be a distinct advantage Any
understood at all times. 2.7 Coaches team on customer service through discussion of the root cause of complaints