environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to new heights Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial Manage the OSH Act requirements of the Service Centre. Minimum of University entrance Matric - preference
We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution
oversee daily operations, ensuring efficient and timely distribution of grocery items to our network of
management position in a warehouse or distribution centre
Proficient in Excel and Word.
Experience
Duties will include but is not limited to: Cold calling new prospects to secure appointments with our qualified Afrikaans Target driven Career growth driven Cold Calling experience in relevant sales industries such as
responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc Support budgeting and bookkeeping procedures. Submit timely reports and prepare presentations/proposals as payments and reports are completed within established time frames. Ensures filing systems are up-to-date and
manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor Staff the appropriate number of agents at the proper time based on recent/historical capacity drivers Ensures scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Ensures deviations Optimizes the schedules and makes real-time adjustments on breaks and lunches based on the actual manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance. Monitor
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from hospitality
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting opportunity that includes a USA BPO Night Shift Call Centre to assist customers with tracking of orders, absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) thulsithandahc.co.za Subjectline "USA Night Shift Call Centre" R6 000pm to R6 900pm
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This is point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim correspondence queries per day within a 24 hour turnaround time • Maintain and update your daily workflow queue • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding • 2 years proven client service/call centre experience. • Good time management • Proactive and creative