We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Our client that specialises in Legal Services is seeking a Legal Secretary on a 6-month Temporary Contract to join their Cape Town branch. Purpose of the job: To provide legal secretarial support to the Legal Advisor / Claims Executive. Salary: R280k-R330k Benefits: Guaranteed bonus/Performance Bonu
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
diesel pump rooms, agricultural coops, fitment centres, fleet owners, automotive dealerships, and more
Manage allocated areas, maintaining detailed call logs, and submitting daily and monthly reports.
Follow a structured call plan, aiming for 6-8 client visits per day
Visit
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts