Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers Ensure improvement of customers' experience, CLM and Net Promoter Score is in line with agreed business plans
is a forward-thinking company specialising in call centre services across various sectors, including FinTech
customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
customer service or payroll support and have call centre or finance industry experience. Knowledge of Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
Universe programming language, HTML, Java Scripting, .Net, Visual Studio, SQL Database skills (Sequal) Own Universe programming language HTML, Java Scripting, .Net, Visual Studio, SQL Database skills (Sequal) Own
Universe programming language, HTML, Java Scripting, .Net, Visual Studio, SQL Database skills (Sequal) Own Universe programming language HTML, Java Scripting, .Net, Visual Studio, SQL Database skills (Sequal) Own
solutions to meet the needs of Individuals, Health Centres, Clinics, Hospitals, Developers, and Medical Agents and follow up with phone calls to set up meetings or arrange virtual calls. Social Media: Post daily Execution: Execute targeted projects via email and phone calls. Sales Admin: Manage ad hoc sales-related admin
solutions to meet the needs of Individuals, Health Centres, Clinics, Hospitals, Developers, and Medical Agents and follow up with phone calls to set up meetings or arrange virtual calls. Social Media: Post daily Execution: Execute targeted projects via email and phone calls. Sales Admin: Manage ad hoc sales-related admin
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service