your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts • Working on escalations within Service Level Agreements • Attend Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related
to provide technical support and assistance to customers, whether on the phone or in person. Respond to or in person. Inform customers about IT products and services. Walk customers step-by-step through the software. Follow up with customers to ensure satisfactory service. Communicate customer feedback to the appropriate
Maintenance: Conduct routine maintenance services such as oil changes, tire rotations, brake inspections best service.
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
company and prospects/clients
Manage a diverse customer base, including retail workshops, spares shops
/>Proactively sell products and services, performing cost-benefit analyses for customers
Maintain positive
highest level of service and customer support
Expedite the resolution of customer problems and complaints
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
share in the Western Cape. • Help and assist customers with making of product, training and problem solving via telephone and Cash and Carry customers. • Assist Reps at Customers to gain market share. • Urgent deliveries management • Planning proactive approach • Customer service and relationship building • Teamwork and Flexibility
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't