technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Agile environment Guide Product Owners (POs) in discovery by practicing relevant agile techniques (e.g.
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will
are complied with consistently Manage all cost centres and coordinate the movement of Products and information information flow from and to different cost centres Storage Management Stock Management Monitor daily orders practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
compliance, immigration, medical legal services, and discovery. We strive to make a difference every day for internally and externally at all levels Experience in calling customers Ability to handle difficult customers
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
detailed records, write reports, and make phone calls to ensure seamless care for my patients. Degree patients in an acute hospital setting, rehabilitation centre and outpatient basis is advantageous. Must have
detailed records, write reports, and make phone calls to ensure seamless care for my patients. Degree patients in an acute hospital setting, rehabilitation centre and outpatient basis is advantageous. Must have