Handle customer service calls within the banking sector . Ensure all outbound calls are conducted in a professional
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
targets
Manage allocated areas, maintaining detailed call logs, and submitting daily and monthly reports.
Follow a structured call plan, aiming for 6-8 client visits per day
Visit
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
PBX personnel.
2.Responsible for answering calls in the reservation and PBX Que when needed
3
department.
7.Consistently monitors and controls call volume.
8.Available to all agents/operators
direct phone calls to the appropriate staff members Operate a busy switchboard and screening calls Maintain
not concerned with shaking off that title? We also call it Advice because we believe the best way to attract how they want and manage everything themselves. We call it Freedom. About the Job The position involves months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This you'll be responsible for Taking inbound advice calls. Offering advice on the Voys offering and infrastructural
this information against the client’s name on the calling cycle