support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented
support queue that consists largely of end-user fault calls. · Identify and ensure technology assets are documented
responsibilities to ensure performance. Manage phone calls and correspondence (e-mail, letters, packages etc
activities and forecast Data capture of sales activities/calls and updating the CRM Completion of sales progress
clients in the UK, SA Europe, US, and Asia. (On-Call Rota)
per contract of employment Assist with handling calls and reservations Bookings sheets / functions / layouts
relevant parties where necessary. Understand Crisis Call Fee for Service process to ensure where authorisation
relevant parties where necessary. Understand Crisis Call Fee for Service process to ensure where authorisation
deliveries to customers. Answering of incoming calls and converting enquiries into sales. Following up
deliveries to customers. Answering of incoming calls and converting enquiries into sales. Following up