Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing experienced professional to helm our clients' technical support department, drive exceptional customer service related field. Proven experience (5 years) in a technical support leadership role within the ISP industry. Strong Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and metrics to monitor the performance of the technical support team, track progress, identify areas for improvement
Required:
essential
Duties
Provide technical support and assistance to staff Install software,
driver's license essential Duties Provide technical support and assistance to staff Install software,
Skills Required:
candidate will be responsible for providing technical support and assistance to end users in the organisation running smoothly. Responsibilities: Provide technical support to end users on a variety of IT issues, including
timelines and budget constraints.
systems are up-to-date and secure Provide technical support to users and train non-technical workers on
solutions using Altair software. Provide technical support and consultancy to clients using Altair's