region. Develop long-term relationships with the customers interpreting their needs and requirements. Generate pre-sales and post-sales support to the customers for good customer management and retention. Achieve set Fibre Connectivity, Core Fibre/Wholesale Fibre Services company.
payroll staff impress internal customers with professional and friendly service. Accurately reconcile the
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
Operational Processes Implementation Assuring Excellent Customer Care & Satisfaction Ability to identify and of the experience at all times Needs to show customized precision in all work aspects (Uniform and work refund sysaid requests Providing feedback regarding customer care requests - medical aids, patient requests with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
out invoices. Conducting credit checks on new customers. Following up on outstanding payments and resolving payments on invoices. To post all payments to customers who paid there invoices according to the bank Verify any overdue accounts and then to suspend services to the clients. Assist with the Intercompany accounts
invoices
This position will be responsible for activating services on the fibre network and assist with network administration administration. Implement network and service activations and restorations. Ensure that the network diagrams Layers (e.g. SDH, OTN, MPLS, DWDM). Ensure that services and networks are handed over accurately and timeously Has automated provisioning/reporting of network services and capacity. Has implemented PNI/LNI systems
cleansing and data modelling
Maintain accurate records of invoices. •Process customer invoices and statements immediately after shipments approval General Administration: •Keep records of customer and supplier invoices. •Complete credit applications