vehicle brand is currently looking for a Service Advisor to join their growing team.
RedCat Recruitment is seeking a SERVICE ADVISOR for a well-established experience as a Service Advisor is essential.
Report to the Service Manager and and Foreman.
Welcome customers and capture the relevant information, assuring that client needs ordered, and bookings are made to suite customer.
Keep customers up to date about information on status
Handle queries / concerns of customers as per the customers concerned on a daily basis.
Make
responsible for a variety of tasks including servicing customers, developing and designing new products, managing managing projects, and traveling to customer sites to perform maintenance and repairs.
license Duties
with the relevant Service Co-Ordinator and other stakeholders.
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/>Documentation of service calls
Management of spare parts inventory in the service vehicle
Proactive
/>Proactive sales of service products and solutions
Ability to lift 35kg equipment intermittently and
systems
Thorough knowledge of mechanics
Customer-focused with self-motivation and initiative
service area
Valid drivers license and clean driving
accordance with clients physical shipments & customers SLI, volume, value of goods, country of origin consignment progress.
coupled with 2-5 years experience in managing customer success and key account management within a software and developing future growth plans and services to customers.
Service Desk Engineers provide IT end-user support on various components of an IT environment, including expectations in dealing with any incidents or service requests and you will continuously better yourself Deliver exceptional service to internal and external customers. Respond to customers within SLA. Capture time entries. Provide guidance and training to customer personnel, empowering the users to help themselves