a customer service industry
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
solve complex business problems and support call centre operations. This hybrid role offers the flexibility
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operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
– must be from one of the Big 4 – Absa, Nedbank, FNB, Standard (or Capitec Bank) 3 years external Sales
Provide feedback to Manager / Supervisor and Call Centre upon completion of a call • Keep stock up to
the telecommunications industry ideally in a call centre environment Experience in closing medium to large
2 years’ experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached
by discussing client requirements either via call centre or over e-mail advising on suitable options in