verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. •
Interaction: - Engage with clients through meetings, calls, and emails. - Issue Handling: - Handle tickets through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)
effectively implemented: Assess reps against sales calls best practice Identify strengths and areas for improvement environment; brand campaigns Adjust territory call plans and create rep call plans aligned to the segmentation and Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Ensure team
configuration and resolution of Production Support calls
- Raising Change Requests (CRs) and preparing
meetings are reported to management through minutes or call reports The Legal Manager is well informed of all
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthz e-merge .co .za or call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthz e-merge .co .za or call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
ability. Contact Garth on garthz e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities