To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements supplements. To consult with customers and provide suitable advice on healthcare, nutritional and supplement create an appealing shopping environment for customers. To implement product merchandising by following
provide an exceptional level of service to current and prospective Customers relating to all parts being any other platform. The Salesman will assist the customer in understanding the products and identify solutions continuing to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems following essential functions and duties: Customer Service by means of counter sales, quotations, and
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services.
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services. Seek out new business opportunities by conducting proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries delivery of requested products and services. Gather and analyze customer feedback through satisfaction surveys insights to the team to continuously improve the customer experience. Monitor and track key metrics, such
online/telephonic meetings, and exceptional customer service to ensure both client needs and the company's highlight the value of our client's products and services. Seek out new business opportunities by conducting proposition to potential customers. Act as the primary point of contact for customers, addressing inquiries delivery of requested products and services. Gather and analyze customer feedback through satisfaction surveys insights to the team to continuously improve the customer experience. Monitor and track key metrics, such
prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication communication skills and strive to exceed customer expectations. Personal concierge shoppers are required attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the satisfaction of the customer Duties and Responsibilities : Helping customers make the best possible advice, guidance, and excellent customer service. • Supporting customers by fulfilling placed orders and
information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
company, having more than 26 years of offering our services within South Africa.
With further expansion
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate communication both oral and written
Applying customer service/care principles to all calls
Working (Preferred)
Excellent listening skills
Customer Centricity
Results orientated
A
JHB000346-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their resources being shared between Professional Services and Managed Services. This is a global role, managing allocation with the necessary skills are available to meet customer demand Capacity Planning: Collaborate with sales sales, project management, marketing, and customer support teams to understand upcoming projects, promotions promotions, and anticipated increases in customer interactions and allocate resources accordingly Scheduling
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