Responsibilities: Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistants Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
contracts Running month end reporting on cost centres Cross charging inter-group companies correctly
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
contracts - Running month end reporting on cost centres - Cross charging inter-group companies correctly
statements on a daily basis (all bank accounts including call accounts) Reconciliation of bank accounts on a daily contracts Running month end reporting on cost centres Cross charging inter-group companies correctly
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following ends at 4.45pm, followed by a daily 15-minute voice call with the sales team. Bimonthly AM and PM pre booked supplied (Minutes & data included) for work calls and use only.
communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following ends at 4.45pm, followed by a daily 15-minute voice call with the sales team. Bimonthly AM and PM pre booked supplied (Minutes & data included) for work calls and use only.
technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries