responsibilities
PO/receipting/invoice queries Getting DNs signed off (MTN) Huawei weekly tracker Creating DSV waybills and
Years' of experience as a Retentions Agent
Update Manager, Syslogger and VMware vSAN, Veeam, Agent-based backups.
agency sector. The Client Services Manager position calls for a confident and self-motivated individual who onboarding, and ongoing support of real estate agents using the platform Lead the recruitment, hiring resolution of issues and inquiries from real estate agents using the platform Develop and implement procedures
agency sector. The Client Services Manager position calls for a confident and self-motivated individual who onboarding, and ongoing support of real estate agents using the platform Lead the recruitment, hiring resolution of issues and inquiries from real estate agents using the platform Develop and implement procedures
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users
clients' needs, demands, and interests at the center of decision-making processes, prioritising good services role.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes
the ability to motivate, coach, and mentor sales agents to achieve targets.
experience working for a Dealership or a Fitment Center will be an advantage
Direction Explain the action plan to support the sales agents in their understanding of what needs to be done Relationship Management (CRM) Data Ensure that the sales agents maintain up-to-date customer relationship management Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral /