Customer Care team responsible for over 8000 incoming calls monthly Oversee Customer Care team responsibility
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
issues or complaints in a timely manner. Cold calling potential clients. Keeping up-to-date on current
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager
customer workshops and educational events. Daily calls to customers and new prospects. Effective promotion submitted before 5th of the month. Weekly call reports and Weekly call planners to be recorder on Force Manager
Two years sales experience with exposure to cold calling A track record of achievements An ambition to be
maintain escalation process for Blitz, A, B, C-Calls as outlined in procedure requirements Maintain and
customer databases, and documentation. Handle incoming calls and direct them to the appropriate team members
customer databases, and documentation. Handle incoming calls and direct them to the appropriate team members