Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of requirement is matric. RE5 & FAIS full qualifications advantage Previous contact Centre experience in background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
African languages
company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
forms
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
of shopping centres, seeking a marketing manager – overseeing a number of shopping centres in Gauteng represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible above-the-line and below-the-line campaigns for the shopping centre. They must also grow tenant relationships and build flair Excellent communicator Must have shopping centre experience. Should you not have received a response Only people with previous experience in shopping centre marketing need to apply. Must reside in Jhb, Gauteng
Sales experience (Compulsory)
· Minimum matric
· Related NQF qualification (an advantage)
· coach within a high paces sales and telesales call centre environment
Competencies:
·
responsibilities:
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experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Measurements for all lift types Generate own leads Matric Lift / Elevator sales experience Construction experience 0.5% on all sales provided that Minimum of 100 calls are registered weekly on the telephone system and