support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
meeting and exceeding monthly sales targets through inbound and outbound telephonic selling.
You will responsibilities:
The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and forms
efficient. • Monitoring and Management of Acquisitions Inbound & Outbound teams to maximize campaign performance Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies
efficient. • Monitoring and Management of Acquisitions Inbound & Outbound teams to maximize campaign performance Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
lasting relationships with customers · Make sales calls and contact both potential and existing customers minimum of 1-2 years outbound sales experience in a call centre · Excellent typing and accurate data capturing