services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
under direct/limited supervision, including Open Call proposals. Execution, People and Planning Perform control and continual improvement are applied. Collect and interpret data at a quantitative and qualitative
customer invoices and client liaison on outstanding debt Sending monthly statements Updating invoicing and
customer invoices and client liaison on outstanding debt Sending monthly statements Updating invoicing and
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
responsibilities:
Production related administration. Coordinating collections and deliveries Meetings, set-up status meetings
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities