of technicians. Excellent communication and customer service skills. Proficient in using automotive diagnostic technicians, ensuring efficient and high-quality service delivery. Perform advanced diagnostics, maintenance Collaborate with the Service Manager to develop and implement strategies for improving service efficiency and and customer satisfaction. Manage parts inventory, ensuring the availability of necessary components for accurate records of all service and repair work performed. Address customer inquiries and concerns, providing
technicians.
working in either air-conditioning or refrigeration servicing will be an advantage
PowerPoint
Closing Date: 30 April 2024
packages
Closing Date: 28 February 2024
back ground in training or education
Closing Date: 15 March 2024
managing training plans with customers Reporting on training progress of all customers that is in training Work Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree software packages Excel proficiency intermediate Customer service / support experience will be advantageous
managing training plans with customers Reporting on training progress of all customers that is in training Work Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree software packages Excel proficiency intermediate Customer service / support experience will be advantageous
MAIN PURPOSE To attract and grow our customer base, through a customer facing or supportive role and in doing profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience experience for our customers, to play a role in minimising risk and increasing profitability in your store OUTCOMES · Provide exceptional customer service to internal and external customers · Recruit, select, manage COMPETENCIES · Passion for the Customer – establish lifelong relationships with our customers · Passion for Retail