contact with assigned customer accounts Data entry and management of all assigned customer orders, loads, and and customer correspondence Manage assigned customer problems with load queries Maintain current and and up to date daily invoicing and various customer/management reports Demonstrate regular attendance and preferred Ability to work in a team environment Strong customer service commitment Ability to maintain confidential
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
- Implement initiatives
initiatives to enhance the overall customer experience.
- Oversee the visual presentation of the store
business offers an extensive fully imported and custom-built product range that will satisfy any specific Reconciling bank statements. Prepare customer invoices. invoices Printing of customer age analysis and follow-up payments due and customer queries. Reconciling debtors where necessary and following-up on customer queries and supplier queries and differences. Sending out customer statements. Petty Cash - capture expenses and insurance, vehicle licencing, training, supplier and customer contacts, regulatory compliance, etc. Ad hoc duties
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
this role is to serve as a point of contact for customers with queries about products, orders and deliveries and maintain the sales database by entering new customer information, updating contact details, and recording including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics Handle Enquiries and Correspondence: Respond to customer inquiries promptly and professionally via email availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant
this role is to serve as a point of contact for customers with queries about products, orders and deliveries and maintain the sales database by entering new customer information, updating contact details, and recording including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics Handle Enquiries and Correspondence: Respond to customer inquiries promptly and professionally via email availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant
igration specialists assist new and existing customers with complex integrations and migrations of their li>Responsible for solving customers cases through a variety of customer contact channels which include documents
igration specialists assist new and existing customers with complex integrations and migrations of their li>Responsible for solving customers cases through a variety of customer contact channels which include documents
and customer support
Responsibilities: