3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: skilled 3rd Line Support Engineer to join their team. As a 3rd Line Technical Support Engineer, you will will be responsible for providing advanced technical support to their clients across various regions including at least 3 years of experience in third level support role and have great knowledge of cloud platforms Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft Windows (7
sold.
Position: Provide high quality application and systems support Understand the nature and business impact of requests the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working multiple operational instances Knowledge on PL/SQL Technical Competencies Hands-on experience with some of high quality operational and technical application and systems support to customers and internal business
play a key role in providing expert guidance and support to our clients in optimizing and securing their
a challenging position that requires a strong technical background, excellent problem-solving skills,
to communicate effectively with both technical and non-technical stakeholders.
Responsibilities
technical discussions and presentations with clients and internal teams
Provide technical guidance
Position: Provide high quality application and systems support Understand the nature and business impact of requests the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working multiple operational instances Knowledge on PL/SQL Technical Competencies Hands-on experience with some of high quality operational and technical application and systems support to customers and internal business
and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
being sold. Telephonic and direct after-sales support on all products being sold. Testing and evaluating
Dynamics 365 Support Technical Engagement Lead to join their team.
A Support Technical Engagement Engagement Lead is responsible for the support, maintenance, implementation of the design and the testing and maintenance
Key Responsibilities:
A Support Technical Engagement Lead is responsible for the support, maintenance, implementation
solutions. Specifically: