Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment)
Previous experience as a Recruiter for Contact Centre staff (Bulk Recruitment) Must be able to handle
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
We are currently seeking a Cleaner to oversee the upkeep of our facilities and execute cleaning and maintenance tasks. The primary objective is to ensure our building maintains a tidy and organized environment.
Responsibilities:
Clean, replenish, and manage specified
We are currently seeking a Cleaner to oversee the upkeep of our facilities and execute cleaning and maintenance tasks. The primary objective is to ensure our building maintains a tidy and organized environment.
Responsibilities:
Clean, replenish, and manage specified
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
is currently looking to employ a Team Leader – Call Center. A wonderful career opportunity awaits you Management). Xhosa and English speaking. 3 years call center experience. Team leader experience Responsibilities Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue – lower sold plans
Reference: JHB003177-LdS-1 To manage a centre by optimising all trading opportunities, including lease REQUIREMENTS: 5-8 years experience in the property/centre management industry. Minimum qualification grade Manager Inspections with Facilities Specialist centre Ad hoc inspections where necessary Tenant Installations brokers, public & community) Tenants Monitoring of Call Logging system - logging, follow-up, reports, trends Implementation of standard tenant criteria per centre Revamps & Upgrades Visioning sessions with