a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints requests received from internal and external customers. Completing all Consumer and Business Admin cancellations when received Resolving all cancellations and customer service queries and/or concerns according to the information enquiries timeously and accurately. Update customer details on internal systems (CDS; CRM; Willow; Master; Proxy; Aspect; Sharepoint) Follow up on customers outstanding queries only applicable during a retention
a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints requests received from internal and external customers. Completing all Consumer and Business Admin cancellations when received Resolving all cancellations and customer service queries and/or concerns according to the information enquiries timeously and accurately. Update customer details on internal systems (CDS; CRM; Willow; Master; Proxy; Aspect; Sharepoint) Follow up on customers outstanding queries only applicable during a retention
culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
maintain strong relationships with customers
Primary purpose of the job Providing proper patient care as per GPP (Good pharmacy practice) regulations professional manner to email messages, incoming calls or enquires received from patients, SPN's and management of clinical discussions with patients and health care professionals or SPN's. • Assisting with tracking following up on return and credits • Ensuring stock care and stock management in terms of all short-dated to action diaries SLA compliance MML Adherence Calls and emails received handled professionally and confidentially
Primary purpose of the job Providing proper patient care as per GPP (Good pharmacy practice) regulations professional manner to email messages, incoming calls or enquires received from patients, SPN's and management of clinical discussions with patients and health care professionals or SPN's. • Assisting with tracking following up on return and credits • Ensuring stock care and stock management in terms of all short-dated to action diaries SLA compliance MML Adherence Calls and emails received handled professionally and confidentially
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
services. New Business • Registration of new customers and new product sales to existing clients • Acting ambassador for the Fastway Brand • Cold calling on potential customers specifically in the E-Commerce industry existing customers • Actively promote FastLabel, E-Wallet and website integration to customers Post Registration Registration • Ensure CFs are informed about their new customers with the relevant and pertinent information. • up on unpaid invoices. • Ongoing feedback to customers regarding E-Wallet applications Administration