Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
Qualification and Skill Requirements Matric; 1-2 years call centre experience in a telesales environment would be
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies: