At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
arrangements for towing on behalf of clients to service centre
this role will include but are not limited to: ● Call handling ● Organising patient appointments ● Management
Description Answers phone calls and emails take messages or redirect calls to appropriate colleagues
secretary (specialising in debt collecting)
arrival. Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with
switchboard/telephone by answering, screening and forwarding calls to the relevant person(s), taking messages and scheduling
switchboard/telephone by answering, screening and forwarding calls to the relevant person(s), taking messages and scheduling
rooms are kept tidy at all times. Screening phone calls, deal with customer complaints and refer to proper
rooms are kept tidy at all times. Screening phone calls, deal with customer complaints and refer to proper