civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for all
marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for all
successful candidate will be responsible for: Ensuring call schedules are carefully structured, moderated and company brand through various customer and market centred campaigns. Completing active supplier reviews to is available in the right market/distribution centres. Forecasting, managing and reporting on personal
a South African company and outsourced to the American company. Record Financial Transactions: Process
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous