Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: Excellent communication practices and customer insights Participate in training and development programs to enhance product knowledge
of experience as a Retentions Agent
be comfortable working in a fast-paced high call centre environment. Duties: Make outbound calls/inbound practices and customer insights. • Participate in training and development programs to enhance product knowledge
be comfortable working in a fast-paced high call centre environment. Duties: Make outbound calls/inbound practices and customer insights. • Participate in training and development programs to enhance product knowledge
authorisations. The role is performed in a contact centre environment. Role requirements and responsibilities:
integral part of our Cloud Foundation/Cloud Control Centre team. In this role, you'll be responsible for
part of a team.
- Willingness to coach and train colleagues and users when required.
- Ability
log a detailed record of the results.
collected and log a detailed record of the results. Training end-users on new reports and dashboards. 3. Data Report on breakeven points by products, work centres, and factories. Report on margins by product and
Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience and high • Provide customers with relevant product or training information as required. • Maintain a high sales customers. • Provide customer feedback on product or training information to management. • Provide feedback Actively participate in training activities and successfully complete training activities. Quality Management
Video calling experience (advantageous) • Contact centre experience • Telephonic sales experience and high • Provide customers with relevant product or training information as required. • Maintain a high sales customers. • Provide customer feedback on product or training information to management. • Provide feedback Actively participate in training activities and successfully complete training activities. Quality Management