Assistant Call Centre Manager Jobs in Western Cape - Page 3
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Assistant Store Manager
Cape Town Region
R10000
Determination, Humble, Kind, and Energetic.
The Store Manager will be responsible for leading a team of sales
driving sales, and maintaining the brand image, the manager will play a crucial role in achieving business
safety guidelines.
o Collaborate with senior management to develop and execute strategic plans and initiatives
Retail Store Management Experience.
share this job on whatsappAssistant Manager Cape Town
ExlCape Town Region
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION To build Analysis based upon Customer feedback, performance data and front-line staff engagement that drives medium- and long-term improvements in the way our operational teams perform. QUALIFICATIONS Data Analysis Technical Interpretation and Deployment PEF level 2 Understanding iss
Lead Assistant Manager
ExlCape Town Region
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
Assistant Manager Cape Town
ExlCape Town Region
Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all Requirements: Minimum 6 - 10 years in managing IT Asset Management of large client relationship (800Seats) Functions: •Manage complete IT Asset management portfolio that includes Hardware Asset Management and Software Software Asset Management. •Scope also includes IT asset processes & policies, understanding of all
Assistant Operations Manager Maitland
Embassy Air Conditioning Pty LtdMaitland
R13 000 Neg Record keeping of stock Maintaining storestock Assisting with various reconciliations Adhoc duties as required
Assistant Manager - Performance Analyst
ExlCape Town Region
JOB DESCRIPTION To build Analysis based upon Customer feedback, performance data and front-line staff engagement that drives medium- and long-term improvements in the way our operational teams perform. QUALIFICATIONS Data Analysis Technical Interpretation and Deployment PEF level 2 Understanding iss
Assistant Manager Cape Town
ExlCape Town Region
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other correspondence excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Assistant Manager Cape Town
ExlCape Town Region
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the contributions, soliciting input, and offering personal assistance, when needed. Ensure compliance with internal clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved updates, coaching, mentoring & providing assistance and support when required. Subject Matter Expert
Assistant Manager Cape Town
ExlCape Town Region
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable and zeal for continuous improvement • People management skills • Ability to coordinate and liaison with guidelines • Provide answer to Technical Queries and assist the team via the necessary tools • Participating providing event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time
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