OS and software related issues Competent in call centre management tools Matric National Diploma: Information
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist Development Personal and Team Competencies Assist with finance and lease procurement, including acquiring new fittings asset register across all offices with finance team. Assist with lease renewals, security renewals
delivery standards.
Finance
Call reporting reporting
maintenance of modern JavaScript (React) web-based atlases, dashboards, and websites. Containerisation of
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
programs Support, troubleshoot and resolution of call outs relating to installed software programs on customers' site Support, troubleshoot and resolution of call outs relating to installed HARDWARE on customers' distances Must be willing to apply for vehicle finance to purchase a bakkie under our Employee Car Ownership credit profile in order to qualify for vehicle finance. Highly Preferable: Point of Sale experience R14
applications and web technologies advantageous Call centre/contact centre experience is a bonus Problem solving